Privacy Policy

In this statement we explain which Personal Data we collect and where we use it for. We also explain on how you will be able to inspect, change and remove this data. We find it important that you are aware of this, and advise you to carefully read this statement.

Contact information
Seal & Go
Luzernestraat 69
2153 GM Nieuw-Vennep
Telephone: +31 252 629 323


Your Personal Data is all the information about you and with which you are directly or indirectly identifiable.


Collecting, recording, organizing, storing, updating, modifying, retrieving, consulting, using, providing by means of forwarding, dissemination, or any other form of provision, bringing together, relating to one another, as well as shielding, erasing or destroying your Personal Data.

Seal & Go collects your information when you sign up for an account. Once you have registered with us, you are not anonymous to us anymore. Page visits may also store information about your computer configuration such as your IP address, cookie information and the pages you requested.

Seal & Go will use this information to help make changes to improve our services. We also use the information to customize content on the site that will be displayed to you. Seal & Go will never sell or disclose your information to third parties without your explicit permission.

When you register your baggage, you will be asked to share the following information with us:

  • Name
  • Email address
  • Country
  • Mobile phone number
  • Description of your baggage (type, color, description)
  • Information about your travel destination (accommodation name, address, city, country and phone number, home address)

When you find someone else’s baggage, you will be asked to share the following information with us:

  • Name
  • Company
  • Email address
  • Location
  • Address
  • City
  • Country

When you fill out our contact form, you will be asked to share the following information with us:

  • Name
  • Email address


Seal & Go will never distribute or sell personal information from its users to any third party unaffiliated with Seal & Go, except to provide products or services that you have requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims

  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Seal & Go's terms of use, or as otherwise required by law

  • We will only transfer information about your account to another company if Seal & Go is acquired by or merged. In this event, Seal & Go will notify you before information about you is transferred and becomes subject to a different privacy policy.


Seal & Go BV may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address specified in your Seal & Go BV’s SEAL & TRACE account or by placing a prominent notice on our site.


We reserve the right to send you certain communications relating to the Seal & Go’s Seal & Trace service, such as service announcements, administrative messages and service notifications, that are considered part of your Seal & Trace account, without offering you the opportunity to opt-out of receiving them. You can delete your Seal & Trace account by clicking on ‘Remove account’. After this, you will no longer receive any messages.


This website uses Google Analytics, a web analysis service offered by Google Inc. (“Google”). Google Analytics uses “cookies” (text files placed on your computer) to help the website analyze how visitors use the site. The anonymous information generated by the cookie about your use of the website is transferred to, and stored by, Google on servers in the United States. Google uses this information to keep track on how this website is used, to create reports on website activity for the owner of this website (Seal & Go) and to offer other services with regard to website activity and Internet usage.

Google may only provide this information to third parties if Google is legally required to do so, or in so far as these third parties process the information on Google’s behalf. Google will not combine your IP address with other data held by Google. You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out that if you do, you may not be able to use all the possibilities of this website.

By using this website you consent to the processing of data by Google in the manner and for the purposes described above.


We process your personal data for the following purposes:

  • To contact you to answer your questions or complaints;
  • For your account on our website;
  • To be able to let you get in contact with the finder of your baggage;
  • To be able to let the finder of your baggage report your baggage as found.

We only process personal data necessary for these purposes.

We may also process your personal data to comply with legal obligations, to improve our services, to handle complaints and to prevent fraud. We do not create profiles of you and do not make automated decisions that could have significant consequences for you.


Pursuant to Article 13, paragraph 2, sub b, of the General Data Protection Regulation (AVG), everyone has the right to inspect and rectify their personal data or limit their processing, as well as the right to object to the processing and the right to data transferability. You can exercise these rights by contacting us at

You will receive a response on your request, within four weeks. Is your Personal Data incorrect, incomplete, not relevant for the purposes for which they have been used or otherwise contrary to the AVG or other legislation? Then you are entitled to correction of your Personal Data. Correction means improvement, addition, removal or protection of your Personal Data.

In addition, you have the right to object to the processing of your Personal Data, the right to have less data processed, the right to withdraw your data and the right to data portability. Send your request to You will receive a response to the request within four weeks. We would also like to point out the right to file a complaint at the AVG.


Personal Data is personal and must remain so. We find it just as important as you that your Personal Data does not end up on the street or is processed unlawfully. That is why we apply all possible technical and organizational measures to safely process your Personal Data. To be able to protect your Personal Data, we use security software such as a virus scanner and firewall, passwords for electronic systems, a secure Internet connection, backups and encryption.


We do not store your personal data for longer than strictly necessary for the implementation of the purposes. The collected Personal Data is used and stored for the duration as determined by Dutch law.


Our General Terms and Conditions have been deposited at the Dutch Chamber of Commerce.

To make your visit to our website even easier and more personal, we use cookies. With these cookies, Seal & Go (& third parties) may collect information about you and control your behavior on the Internet within (and possibly also outside) our website.
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